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Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. MAX JEWEL will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 to 7 days after the confirmation.

Please return your purchase to the following address:
43, Jalan Ahmad Ujan,
Taman Sri Lalang,
81900 Kota Tinggi, Johor

Please contact us at or 0197200886 if you have any questions or doubts.